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🌟 Shipping Update 🌟

Our production studio in downtown Austin will be closed beginning 3/11 thru 3/15 for SXSW.
Order Processing: Any orders placed on or after 3/10 will begin shipping on 3/18. We appreciate your understanding and patience.Customer Support: Our customer support team will be available during the closure.

Cleaning and Care Of Your Dog Gear

As with any product that is subject to wear and tear, over time you will you notice that your dog gear will start to look dull and worn. Many people will prematurely replace their dog gear when all it takes is a little tender loving care to restore that brand new look. Below are some instructions on how to care and clean your dog gear.

Fi Collars

Recommended Cleaning: Detach Fi Smart GPS tracking device from collar bands. Place collar bands in an old sock and toss them into the washing machine with a Tide pod. Air dry. We do not recommend you dry in the dryer, but if you do, please dry on the delicates cycle or low heat setting. The colors should be bright again after one wash. Just like new!

Snap Collars

Recommended Cleaning: Place collar in an old sock and toss them into the washing machine with a Tide pod. Air dry. We do not recommend you dry in the dryer, but if you do, please dry on the delicates cycle or low heat setting. The colors should be bright again after one wash. Just like new!

Adjustable Everyday Leashes & Heavy Duty Leashes

Recommended Cleaning: Place leashes in an old pillow case and toss them into the washing machine with a Tide pod. Air dry. We do not recommend you dry in the dryer, but if you do, please dry on the delicates cycle or low heat setting. The colors should be bright again after one wash. Just like new! 

Quick Fit Harness

Recommended Cleaning: Place harness in an old pillow case and toss it into the washing machine with a Tide pod. Air dry. We do not recommend you dry in the dryer, but if you do, please dry on the delicates cycle or low heat setting. The colors should be bright again after one wash. Just like new!